Privacy Policy for Crisis to Comfort
Effective Date: February 27, 2025
At Crisis to Comfort, we value the privacy and confidentiality of your health information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights under HIPAA (Health Insurance Portability and Accountability Act).
1. Information We Collect
We may collect and maintain the following types of information:
Protected Health Information (PHI): Includes personal details such as your name, contact information, medical history, treatment plans, and any other information related to your healthcare.
Non-Personal Information: Information related to your visit to our website, such as browser type, IP address, and time spent on our site, to improve user experience.
2. How We Use Your Information
We use your information for the following purposes:
To provide healthcare services as requested.
To communicate with you about your healthcare and treatment.
To improve our services and website.
To comply with healthcare regulations, including HIPAA, and other legal requirements.
3. How We Protect Your Information
We implement appropriate physical, administrative, and technical safeguards to protect your PHI, including:
Secure encryption of data during transmission.
Access controls to ensure only authorized personnel have access to sensitive information.
Regular audits and training for staff to comply with HIPAA standards.
4. Disclosure of Information
We may disclose your information in the following circumstances:
To healthcare providers: In order to coordinate your care.
As required by law: In compliance with legal obligations or public health requirements.
For billing purposes: To process claims and payments related to your healthcare services.
5. Your Rights under HIPAA
As a patient, you have the right to:
Access: You can request copies of your medical records.
Amend: You can request corrections to your medical records if they are incorrect or incomplete.
Limit disclosures: You can request restrictions on how we share your information.
Confidential communication: You can request that we contact you in specific ways or at certain locations.
File a complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about this Privacy Policy or how we protect your information, please contact us at:
Crisis to Comfort Phone: 208-819-0565
Email: crisis2comfort@gmail.com